At Wests, we are currently on the lookout for exceptional staff to join our bright team.
To apply, please send your Resume and Cover Letter to our Human Resources Team.
Join Mercure Hotel Tamworth as a Receptionist, where you’ll be the first point of contact for guests, managing check-ins, check-outs, and guest inquiries with professionalism and warmth. This role requires strong customer service, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Greet and assist guests with check-ins/check-outs.
- Handle reservations, payments, and guest inquiries.
- Provide information about hotel services and local attractions.
- Maintain a tidy front desk and assist with admin tasks.
TO APPLY: Click the button below and send through your cover letter and resume.
The Courts is not just a tennis club; it's a premium destination for exceptional food, beverages, and coffee. Our venue offers an elevated experience in the heart of East Tamworth, with a focus on craft beer, signature cocktails, and premium spirits. Recently renovated, The Courts boasts brand-new facilities and is set to open in late October, offering an unparalleled guest experience.
Position Overview:
We are seeking a passionate and experienced Venue Supervisor to join our dynamic team. As the Venue Supervisor, you will play a key role in ensuring the smooth operation of The Courts, overseeing daily activities, and maintaining the high standards that our patrons will come to expect. You will lead by example, delivering excellent customer service while managing the team and ensuring our offerings are served to perfection.
Key Responsibilities:
- Supervise day-to-day operations of the venue, including food and beverage service.
- Lead and motivate a team to deliver exceptional service and hospitality.
- Ensure the quality and presentation of food, beverages, and coffee meet our high standards.
- Handle customer inquiries, feedback, and complaints in a professional and efficient manner.
- Oversee staff training and development.
- Collaborate with management on the development and refinement of new menus.
- Ensure compliance with health and safety regulations and maintain a clean, safe environment for guests and staff.
- Collaborate with management on promotions, events, and marketing initiatives to drive business growth.
Qualifications:
- Previous experience in a supervisory or management role within the hospitality industry, preferably in a similar environment.
- Strong knowledge of premium beverages, including craft beer, cocktails, and spirits.
- Excellent communication, leadership, and organisational skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Passion for delivering top-tier customer service and creating memorable guest experiences.
- Flexibility to work evenings, weekends, and public holidays as required.
- RSA certification.
- Training will be provided to candidates who lack knowledge in certain areas.
What We Offer:
- A supportive and dynamic work environment.
- Opportunities for professional development and career progression.
- A chance to be part of a growing and innovative venue with brand-new facilities.
- Competitive salary and benefits.
How to Apply:
If you are passionate about hospitality and have the experience and skills to thrive in this role, we would love to hear from you! Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for The Courts to courts@tamworthwests.com.au.
Join us at The Courts and be part of creating something extraordinary in Tamworth!
We are looking for energetic and passionate Bartenders to join our team. As a Bartender at The Courts, you will be responsible for crafting and serving a range of premium drinks, including our signature cocktails, craft beers, and spirits. You will be the face of our bar, ensuring guests have a memorable experience while maintaining the highest service standards.
Key Responsibilities:
• Prepare and serve a variety of beverages, including cocktails, craft beer, and premium spirits.
• Ensure consistency and quality in all drinks served.
• Engage with customers, providing excellent service and recommendations based on our menu.
• Maintain a clean, organised, and well-stocked bar area.
• Handle cash and card transactions accurately and efficiently.
• Follow all health and safety regulations, ensuring a safe and clean work environment.
• Assist in setting up and closing down the bar as per venue requirements.
• Collaborate with management and fellow staff to ensure smooth bar operations during service.
Qualifications:
• Previous experience working as a bartender in a fast-paced environment.
• Strong knowledge of cocktails, craft beer, and premium spirits.
• Excellent communication and customer service skills.
• Ability to multitask and work well under pressure.
• Flexibility to work evenings, weekends, and public holidays as required.
• RSA certification (or willingness to obtain).
• Willingness to learn new skills and participate in training if needed.
What We Offer:
• A dynamic and fun working environment.
• Opportunities for professional growth and career advancement.
• A chance to work with brand-new facilities and premium products.
• Competitive wages and benefits.
• Training for candidates who may lack knowledge in certain areas.
How to Apply:
If you are passionate about bartending and enjoy delivering high-quality service, we’d love to hear from you! Please send your resume and a cover letter to courts@tamworthwests.com.au
We are looking for skilled and passionate Baristas to join our team. As a Barista at The Courts, you will be responsible for crafting outstanding coffee and creating memorable experiences for our guests. You will work with premium coffee beans, ensuring each cup meets our high standards while providing friendly, efficient service in a fast-paced environment.
Key Responsibilities:
• Prepare and serve a variety of coffee and espresso-based drinks with precision and care.
• Ensure consistency and quality in every cup served.
• Engage with customers, offering excellent service and coffee recommendations.
• Maintain a clean and organised workspace, adhering to health and safety regulations.
• Handle cash and card transactions accurately and efficiently.
• Restock inventory, including coffee beans, milk, and other supplies.
• Assist with opening and closing procedures, including cleaning and equipment maintenance.
• Collaborate with the team to ensure smooth service and a welcoming atmosphere.
Qualifications:
• Previous experience as a barista in a fast-paced environment.
• Strong knowledge of coffee preparation techniques, including espresso and milk frothing.
• Passion for delivering exceptional coffee and customer service.
• Ability to multitask and work efficiently under pressure.
• Flexibility to work mornings, weekends, and public holidays as required.
• RSA certification (or willingness to obtain).
• Willingness to learn and undergo training in any areas needed.
What We Offer:
• A dynamic and fun working environment.
• Opportunities for professional growth and career advancement.
• A chance to work with brand-new facilities and premium products.
• Competitive wages and benefits.
• Training for candidates who may lack knowledge in certain areas.
How to Apply:
If you are passionate about coffee and delivering excellent service, we would love to hear from you! Please send your resume and a cover letter to courts@tamworthwests.com.au
Are you looking for a thrilling career opportunity in the gaming industry? Join our vibrant team at Wests and become part of the excitement! We're currently seeking passionate individuals to join our gaming staff, where you'll be responsible for creating unforgettable experiences for our patrons. From assisting guests to ensuring compliance with gaming regulations, your dedication to customer service and professionalism will shine through. If you're ready to take your career to the next level and thrive in a fast-paced environment, apply now and start your journey with us! Applicants must hold a current RCG and RSA.
TO APPLY: Click the button below and send through your cover letter and resume.
We're on the lookout for enthusiastic individuals to join our reception staff! As a key member of our team, you'll be the welcoming face of Wests, providing outstanding customer service to our valued guests. Whether it's checking guests in, assisting with inquiries, or ensuring smooth operations at the reception desk, your positive attitude and attention to detail will make all the difference. If you're ready to embark on a rewarding career in hospitality, apply now and become a part of our dynamic team!
TO APPLY: Click the button below and send through your cover letter and resume.
